The Lakeland is one brand that is constantly working on improving its customer’s experience with them. That is because the people that they serve are often offered a portal where they can express their thoughts, feelings, opinions and more.
The Lakeland survey is now open again to receive your feedback. This customer feedback survey is going to help the company with improving what it offers to its customers.
The information that is gathered through the survey is also important in understanding the mistakes that were made and how to take the customer service up a notch.
Lakeland has a primary goal which is to understand and improve the experience of its customers and to note down how satisfied or dissatisfied the customers are when they shop.
Through the feedback survey, if your answers are honest and direct that the management will be able to understand you better.
Lakeland is a UK company offering a variety of kitchen ware, including processors, baking dishes, cooking ware, and much more.
The company began in 1974, selling polyethylene bags to chicken farms. With the death of creator Alan Rayner, his three sons expanded the company known as Lakeland Plastics, to a line of kitchenware.
Today, the retailer sells kitchen appliances for food processing, as well as cook ware in glass, wood, stainless steel, and ceramic.
The name changed to Lakeland Limited in 1997, then changed back to Lakeland roughly ten years later, to help the company create a more contemporary image.
Today, the company also offers specialty foods, gardening items, and seasonal products. The company has 69 stores across the UK, including the first store in Windmere.
Lakeland Customer Survey Rules & Requirements
- Laptop/Pc or mobile with internet access.
- Age must be 18 years or more
- Digit Code is written on the receipt.
- Store Number if you forgot Survey code.
- Enter your Age, Address, and Phone Number.
- Also, remember the time and date of the last visit.
- must be aware of English or Spanish language.
Lakeland Customer Survey Step
- Go to the URL of Lakeland Survey at www.lakeland.co.uk/survey.
- Enter the Lakeland survey code provided on the receipt in order to enter the survey.
- After entering the survey the users will be asked about the location they visited on their most recent visit to Lakeland.
- Then the customers will be asked to rate their most recent visit to Lakeland and choose from option ranging from highly satisfied to highly dissatisfied.
- Then the users will be asked to rate the speed of service, the accuracy of the order and the quality of service on a scale of highly satisfied to highly dissatisfied.
- Then the users will be asked about the interior, environment, and cleanliness as well as the attitude of the staff members.
- Then the users will be asked to list down any problems, issues or concerns they faced during their visit to Lakeland.
- Answer all these questions honestly and submit the lakeland survey.
- After completion of the Lakeland Survey, the users will be provided with a coupon code which can be redeemed on next visit.
- Lakeland Customer Satisfaction Survey Link: www.lakeland.co.uk/info/survey
- Lakeland Official Site: www.lakeland.co.uk
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